What we collect
- Booking essentials like patient name and appointment details
- Practice account and practitioner details for scheduling
- WhatsApp conversation metadata required for booking flow
- Call metadata and notes from the AI voice receptionist (no call audio stored by default)
How we use data
- Process bookings, reschedules, and cancellations
- Handle bookings taken by the AI voice receptionist
- Send appointment reminders and confirmations
- Provide access to your practice dashboard
Questions or requests
Contact us at tlatli@innovaseb.tech for data access, correction, or deletion requests.