Early-access waitlist

Stay responsive to patients. Keep more appointments booked.

Whether they call or message, your patients get a prompt, professional response.

Bookings, reschedules, reminders, and cancellations can be handled through your AI receptionist across WhatsApp and optional voice workflows, all visible in one dashboard.

POPIA-conscious

Setup in minutes

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How It Works

Channels: WhatsApp + Voice

Start the booking in WhatsApp with a quick hello.
Choose a practitioner and the next open slot.
Confirm in-chat and get reminders automatically.

WhatsApp chatPatient

1

Step 1

Patient messages your WhatsApp

A quick hello opens the booking menu with book/reschedule/cancel options.

Slot pickerNext

2

Step 2

Pick a slot + share your name

Choose a practitioner and an open time in seconds.

ConfirmationBooked

3

Step 3

Booking created + confirm button

Get a booking ref, tap to confirm, and receive reminders.

Capture after-hours bookings, reduce no-shows, and answer missed calls without adding admin load.

After-hours bookings

Fewer no-shows

Fewer missed calls

Pricing

Plans for solo practitioners, practices, and larger groups

Choose the commercial setup that fits your practice today, with monthly and annual billing available.

Essential

For specialists who want to stop managing bookings manually.

R1,999/month

R1,738 excl. VAT per month.

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What's included

WhatsApp appointment booking with a structured patient flow
Live availability checks before confirming a slot
Instant booking confirmation with reference number
Reschedule and cancellation handling
Basic FAQ and practice information replies
Returning patient recognition
Practice dashboard

Optional add-on

Voice Receptionist

Optional AI voice receptionist for routine inbound appointment, cancellation, and reschedule requests.

Quoted per practice

Dedicated practice number when enabled
Practice-specific greeting and administrative call flow
WhatsApp confirmations can be included where configured
Usage-based commercial terms agreed per practice

Voice setup, included usage, and call charges are scoped separately and may vary by practice configuration.

Growth

For specialists who want fewer no-shows and a stronger reputation.

R3,299/month

R2,869 excl. VAT per month.

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What's included

Everything in Essential
Automated WhatsApp reminder sequence
Reminder opt-out handling
Post-consultation review requests after attended visits
Private low-rating feedback capture before Google redirect
Google review redirect for positive ratings
Review analytics dashboard
Custom reminder and review wording

Optional add-on

Voice Receptionist

Optional AI voice receptionist for routine inbound appointment, cancellation, and reschedule requests.

Quoted per practice

Dedicated practice number when enabled
Practice-specific greeting and administrative call flow
WhatsApp confirmations can be included where configured
Usage-based commercial terms agreed per practice

Voice setup, included usage, and call charges are scoped separately and may vary by practice configuration.

Enterprise

For hospital groups, franchise practices, or networks with multiple locations or practitioners.

Custom pricing

Book call

What's included

Everything in Growth
Conversational booking and reschedule flows
Dynamic FAQ handling with graceful handoff
Multiple appointment types and durations
Multi-location support
Multiple practitioners by commercial agreement
Aggregate reporting
Custom automation flows
API and system integration scoping
Custom volume pricing

Optional add-on

Voice Receptionist

Optional AI voice receptionist for routine inbound appointment, cancellation, and reschedule requests.

Quoted per practice

Dedicated practice number when enabled
Practice-specific greeting and administrative call flow
WhatsApp confirmations can be included where configured
Usage-based commercial terms agreed per practice

Voice setup, included usage, and call charges are scoped separately and may vary by practice configuration.

Essential includes 80 confirmed appointments/month · R15 overage per appointment. Growth includes 180 confirmed appointments/month · R15 overage per appointment. Enterprise has custom usage allowances. Additional practitioners on Essential and Growth are R950/month each (+80 confirmed appointments/month). Add-ons, usage-based services, and separately scoped work may be priced separately under your commercial terms. Fair Use Policy

Additional practitioner add-on

R950/month

R826 excl. VAT. Available on Essential and Growth.

+80 confirmed appointments / month

Adds practitioner-specific availability, practitioner-level dashboard visibility, and another 80 confirmed appointments per month. Additional practitioners inherit the automation level of the base plan.

Pricing notes

All plans include a setup call to help your team navigate the system and launch cleanly.

Usage is measured in confirmed appointments, not raw message count — keeping pricing predictable and tied to the value the practice receives.

Bulk outreach, repeated extra follow-up nudges, multiple review reminders per consultation, and custom branching flows may need separate scope or pricing.

Optional voice services, premium add-ons, and unusual usage patterns are quoted separately where required.

Read fair use details

Security You Can Trust

Designed to support careful handling of patient and practice data.

TLS/HTTPS encryption in transit
Staff access controls scoped to each practice
Data minimisation: only booking essentials are stored
Retention handled for operational history; deletion on request
Call data is treated as patient data; no call audio is stored by default
Data access or deletion requests via tlatli@innovaseb.tech

View Security & POPIA details

POPIA-conscious by design

We only collect booking essentials and keep data scoped to each practice across WhatsApp and voice.

Encrypted in transit

TLS/HTTPS protects data in transit across patient and practice touchpoints.

Controlled staff access

Staff access is controlled so only your practice can view its data, including call metadata.

Frequently Asked Questions

Everything you need to know about WhatsApp and voice booking

No app required. Patients book in WhatsApp by messaging your practice number.

Still have questions?

Contact Book a 15-min demo

Pilot cohort

Join the waitlist while we finalize launch.

We're opening early access to a small group of practices first. Leave your email and, if you want, your practice name. We'll reach out when onboarding opens.

Book a 15-min demo

No spam. Just launch timing, pilot invitations, and the occasional product update.