Every patient heard. Every appointment booked.
Whether they call or message, your patients get an instant, professional response.
Bookings, reschedules, reminders, and cancellations — all handled automatically by your AI receptionist across WhatsApp and voice, all visible in one dashboard.
How It Works
- Start the booking in WhatsApp with a quick hello.
- Choose a practitioner and the next open slot.
- Confirm in-chat and get reminders automatically.
Patient messages your WhatsApp
A quick hello opens the booking menu with book/reschedule/cancel options.
Pick a slot + share your name
Choose a practitioner and an open time in seconds.
Booking created + confirm button
Get a booking ref, tap to confirm, and receive reminders.
Pricing
Choose the plan that fits your practice. All plans include 24/7 WhatsApp booking and automated reminders. Add the AI voice receptionist as a usage-based add-on.
Voice agent pricing depends on call volume—book a demo for a quote. Preventing one missed appointment often covers the monthly fee.
Prices exclude VAT.
1 Practitioner
Billed R12,000 annually
3 Practitioners
Billed R30,000 annually
4 Practitioners
Billed R37,000 annually
5+ Practitioners
Billed R45,000 annually
then R800/mo per additional practitioner
AI Voice Receptionist (add-on)
Priced based on call volume. Book a demo for a quote and to tailor routing to your practice.
- Answers incoming calls to book, reschedule, or cancel appointments
- Offers available slots from your schedule and captures patient details
- Optional WhatsApp/SMS follow-up with the confirmed booking
- Call notes stored with bookings; no call audio stored by default
Usage-based billing may apply for call handling and telephony costs.
What is Included
WhatsApp booking and reminders are included in every plan. The AI voice receptionist is available as an add-on.
Setup & Launch fee: R1,500 once-off
- Onboarding session
- WhatsApp setup
- External calendar sync (Google Calendar, iCal) — coming soon
Waived on annual plans (Save R1,500)
Extra practitioner
R800/month
24/7 WhatsApp support
Included in all plans
AI voice receptionist
Usage-based add-on; book a demo for pricing
Messaging costs
Your plan includes all standard booking and reminder messages for normal practice use. WhatsApp charges a small per-conversation fee on high-volume usage — we've designed reminders to keep this minimal. If your practice has unusually high message volumes, we'll reach out before any extra charges apply.
Fair Use PolicyIncludes reminders for normal practice use. Extremely high messaging or call volumes may require a custom plan.
Need help choosing a plan?
Answer three quick questions and we will highlight the best fit.
Number of practitioners
Need multi-practice routing?
Setup preference
Do you want the AI voice receptionist?
Recommended plan
1 Practitioner
1 practitioner
Security You Can Trust
Built to protect patient data while keeping your practice compliant.
- TLS/HTTPS encryption in transit
- Staff access controls scoped to each practice
- Data minimisation: only booking essentials are stored
- Retention handled for operational history; deletion on request
- DPA available on request
- Call data is treated as patient data; no call audio is stored by default
- Data access or deletion requests via tlatli@innovaseb.tech
POPIA-conscious by design
We only collect booking essentials and keep data scoped to each practice across WhatsApp and voice.
Encrypted in transit
TLS/HTTPS protects data in transit across patient and practice touchpoints.
Controlled staff access
Staff access is controlled so only your practice can view its data, including call metadata.
Frequently Asked Questions
Everything you need to know about WhatsApp booking
Still have questions?
Join the waitlist while we finalize launch.
We're opening early access to a small group of practices first. Leave your email and, if you want, your practice name. We'll reach out when onboarding opens.
No spam. Just launch timing, pilot invitations, and the occasional product update.